1. What is the role of PFRDA?
As per PFRDA Act 2013, PFRDA is an Authority to promote old age income security by establishing, regulating and developing pension funds to protect the interest of subscribers to schemes of pension funds and for matters connected therewith or incidental thereto.
2. What is National Pension System?
“National Pension System” (NPS) means the contributory pension system whereby contributions from a subscriber are collected and accumulated in an individual pension account called PRAN using a system of points of presence, a central record keeping agency and pension funds as may be specified by regulations.
The Central Government has introduced the Defined Contribution based Pension System known as the National Pension System (NPS) replacing the existing system of Defined Benefit Pension with effect from January 01, 2004 vide its notification Ministry of Finance (Department of Economic Affairs) OM No 5/7/2003 PR Dt.22/12/2003.
3. Who are covered by the NPS?
NPS is applicable to all employees joining services of Central Government including
Central Autonomous Bodies (except Armed Forces) on or after 1st January 2004.
Many State Governments have adopted NPS architecture and implemented NPS
mandatorily through Gazette Notifications for their employees joining on or after a
4. How does NPS differ from old pension?
The old pension scheme of Government of India, referred as Defined Benefit
Pension System (DBPS) is based on the last pay drawn of the employee.
NPS is referred as Defined Contribution Pension System (DCPS) in which the
employer & employee contributes for building a pension wealth payable at the time
of retirement by way of annuity/ lumpsum withdrawal as per norms.
5. What is a PRAN?
PRAN is an acronym for Permanent Retirement Account Number, which is the
unique and portable number provided to each subscriber under NPS and remains
with him throughout.
6. Are bank details mandatory for
opening NPS account?
Yes. For subscribers, the Bank details are mandatory. In case, Bank details are not
available at the time of filling the form, subscriber can provide a declaration for
providing the Bank details within six months or on opening of Bank account
whichever is earlier.
7. Can PRAN be generated in case of
employees who expired/ left the
Retrospective registration of subscribers is not permitted under NPS.
8. Can a subscriber use the same
PRAN if he shifts from one sector to
another/Central Govt to State
Govt/Private to Govt etc.
As PRAN is unique and portable across employment & location, NPS contributions
can be transferred by the prospective employer to same PRAN already allotted by
previous employers after completion of Inter-Sector Shifting (ISS), if required.
9. Can a subscriber obtain/ use more
No, an individual is permitted to have only one PRAN which is unique, permanent
than one PRAN?
and portable across jobs/employments and locations.
If a subscriber possesses more than one PRAN by any chance, the concerned
Nodal office can deactivate the duplicated PRAN by initiating a request with CRA.
10. Who can be a nominee and how are
the details to be filled in the form?
Only an individual can become a nominee. Subscriber can nominate a maximum of
three nominees and a subscriber cannot fill the same nominee details more than
once. Decimals/fractional values are not accepted in the nomination(s). Sum of
percentage share across all the nominees must be equal to 100. If sum of
percentage is not equal to 100, entire nomination will be rejected. If a nominee is a
minor, then nominee’s date of birth and guardian details shall be mandatory. The
registration of nominee details will not be done unless all details are duly filled up in
the form. A subscriber may refer the instructions for nominations available in the
registration form (S1 Form)
11. What is IRA compliance? What are
the advantages & benefits of IRA
IRA complied subscribers are those who have submitted (S1 Form)and whose
address, photograph and signature (i.e. complete KYC details) are maintained in
Advantages & Benefits of IRA Compliance to Subscribers:
1. PRAN cards are issued to all IRA compliant subscribers.
2. Subscriber can check their account balance online using I-PIN.
3. Subscriber can lodge a complaint against any entity using I-PIN.
4. Subscriber can access CRA toll free helpline using T-PIN.
5. No proof of identity and address is required during activation of Tier II account.
6. Value Added Services like online email alerts, SMS alerts etc.
12. What one should do if there are
changes in PRAN data?
Subscriber can update his / her details in Tier I in CRA system by submitting a
change request Form S2 to the concerned office to which the subscriber is linked.
13. What are the roles of Principal
Account Office (for CG) Directorate
of Treasury & Accounts (for SG)
The Principal Accounts Office (PrAO)/ Directorate of Treasury & Accounts (DTA) act
as the oversight authority in NPS monitoring. As per the standard operating
procedure for NPS, the PrAO/DTA is required to discharge several functions, most
of which are in the nature of monitoring performance of the registered nodal offices
under its jurisdiction. The nature of activities required to be carried out by the
PrAO/DTA may be summarized as under:
1. Consolidate PAO/DTO/ Nodal Office registration form and forward it to CRA for
2. Monitor the performance of PAO/DDO/DTO/ Nodal offices in discharging their
responsibilities in CRA system.
3. Monitor the resolution of grievances raised against PAO/DTO/ Nodal office
4. Take necessary action to ensure compliance of PAO/DDO/DTO with the
operational procedure of CRA system.
14. Is NPS applicable to employees of
Central Autonomous Bodies?
Yes. In line with the decision of GOI to introduce NPS for new entrants joining
central government services on or after 1/1/2004, it has been decided vide OM
1(13)/EV/2001 Dt 13/11/2003 Department of Expenditure, Ministry of Finance that
all new entrants in all Autonomous Bodies under various Central
Ministries/Departments recruited on or after 1/1/2004 will also be governed by the
15. How can the Central Autonomous
Bodies join NPS?
Department of Expenditure, Ministry of Finance , GOI vide its OM No 1(13)/EV/2008
Dt 30/1/2009 advised all Central Autonomous Bodies to submit Letter of Consent
(LOC) indicating their formal commitment towards discharging their obligations
under NPS through the Financial Advisors of the respective Ministries/ Departments.
16. Is transition from contributory
Provident Fund to Defined
Contribution Pension Scheme
permitted for the employees of
Autonomous Bodies? What will be
the date of effect in case of transition
from CPF to NPS in case of
employees who joined prior to
01.01.2004? What are the salient
features of this scheme?
Yes. The organizations are permitted to shift to NPS in respect of employees who
have joined before 1/1/2004 vide OM dt 30/6/2009 No 1(2)/EV/2007 Department Of
Expenditure Ministry of Finance. Date of effect will be the date when such option is
exercised by the concerned employee.
The other detailed operational features are as follows,
a. The existing corpus of CPF (both employees and employers’) would be
moved over to the trust fund accounts under NPS.
b. In order to facilitate the transition from CPF to NPS, the autonomous body
would make in addition one time ex gratia payment of 10% of the
employer’s contribution for each of the employees opting to switch over to
c. Recurring monthly contribution by employee @ 10% of Basic Pay + DA
and a matching contribution by the autonomous body would be payable.
d. The employer’s contribution would be payable from the month the
organization/employee shifts over to NPS and would be limited to 10% of
Basic Pay + DA.
17. Is NPS applicable to employees of
State Autonomous Bodies?
Many State Governments have adopted NPS architecture and implemented NPS for
the employees of State Government as well as for the employees of Autonomous
bodies, State PSUs, Corporations, Boards, if notified in their respective gazette
Is NPS applicable to Members of All
India Service joining the All India
Services on or after 1/1/2004
Yes and contribution to NPS would be mandatory for all members of All India
Services joining the service on or after 1/1/2004 as specified in No 25014/14/2001-
AIS II Dt 8/9/2009 issued by Ministry of Personnel, Public Grievances and
Accounts & Upload
19. What is Tier I and Tier II account?
Are they different?
Under NPS, two types of account would be available to subscribers i.e., Tier I & Tier
II; Tier I account – where a subscriber contributes his / her savings for retirement
into a non-withdrawable account, and a Tier II account – a voluntary savings
account from which subscribers are free to withdraw the savings whenever he/she
wishes. An active Tier I account along with PRAN is a pre requisite for opening of a
Tier II. Furthermore, since Tier II is a voluntary savings account, the government
does not contribute any amount into Tier II account.
20. How much can a subscriber
A subscriber contributes 10% of his Salary +DA into his Tier-I (pension) account on
contribute towards his Tier I
a mandatory basis every month which is invested along with the matching
contribution from the employer.
21. How can one open a Tier II account?
An active Tier I account along with PRAN is a pre requisite for opening of a Tier II.
Any government employee who has an active Tier I account can approach any
POP-SP for activation of Tier II account along with a copy PAN.
Investment Guidelines & Tax
22. How much can a subscriber
contribute towards his Tier I
A subscriber contributes 10% of his Basic Salary +DA into his Tier-I (pension)
account on a mandatory basis every month which is invested along with the
matching contribution from the employer.
23. What are the assets permitted for
NPS funds investment of
At present, there is only one default scheme for Tier I for Government employees. In
the default scheme, the contribution is allocated to three PFMs, viz. SBI Pension
Funds Private Limited, UTI Retirement Solutions Limited and LIC Pension Fund
Limited and each of the PFMs will invest the funds in the proportion of upto 55% in
Government securities, upto 40% in Debt securities, upto 15% in Equity and upto
5% in Money Market instruments. Refer to Govt. of India notification No.: F.No.5
(88)/ 2006-PR dated 14-08-2008 & Circular No. PFRDA/2014/2/PFM/1 dated 29th
24. Is there any timelines on upload of
SCF and remittance of funds?
The timelines are specified in OM No 1 (7) 2003 / TA / Partfile/ 279 Dt 2/9/2008
issued by Department of Expenditure, Office of CGA, Ministry of Finance; applicable
to Civil Ministries only.
25. Are there any tax benefits on NPS
contributions for the central
Income Tax Act allows benefits under NPS as per the following sections,
. Section 80CCE provides that the aggregate amount of deduction under
Section 80CCC and 80CCD shall not exceed Rs 1 lakh. The Finance Act,
2011 provides that contribution made by the Central Government or any
other employer to NPS shall be excluded while computing the limit of Rs
1,00,000. The contribution by the employee to the NPS will be subject to
the limit of Rs 1,00,000.
. Section CCD (2) provides that deduction in respect of contributions by the
Central Government or any other employer to NPS available under
Section 80CCD (2) will not be subject to the limit specified in Section
80CCE but it is subject to 10% of Basic + DA maximum.
The tax benefits are available only in the case of Tier I account not in Tier
26. How does a subscriber register his
A subscriber can contact the PAO/ DTO through his DDO, for resolving his/her
grievance, if against the PAO/ DTO. In case grievance pertains to other
intermediaries, PAO will lodge the grievance on behalf of subscriber in CGMS.
Subscriber can also raise the grievance/complaint through Call Centre using T-PIN
or through CRA website using I-PIN. A subscriber can also send a duly filled G1
form to CRA for lodging a grievance or may write to Grievance Redressal Cell,
PFRDA, 1st Floor, ICADR Building, Vasant Kunj Institutional Area, Ph II New Delhi
70 (Email: firstname.lastname@example.org) for taking appropriate action.
Subscriber can check the status of the grievance in CRA website at https://cra-
Exit, Withdrawal and Annuity
27. When and how can a subscriber
withdraw the amount from Tier I
As per the guidelines for withdrawal stipulated by Pension Fund Regulatory &
Development Authority (PFRDA)/Ministry of Finance(MOF), the subscribers can exit
form New Pension System (NPS) on his / her retirement, resignation or death.
a) Upon Normal Superannuation: At least 40% of the accumulated pension
wealth of the subscriber needs to be utilized for purchase of annuity
providing for monthly pension to the subscriber and balance is paid as
lump sum payment to the subscriber. However, the subscriber may opt for
withdrawal of total pension wealth if it is less than 2 lacs.
b) Upon Death: The entire accumulated pension wealth (100%) would be
paid to the nominee/legal heir of the subscriber and there would not be any
purchase of annuity/monthly pension.
c) Exit from NPS before the age of Normal superannuation (irrespective
of cause): At least 80% of the accumulated pension wealth of the
subscriber needs to be utilized for purchase of annuity providing for
monthly pension to the subscriber and the balance is paid as a lump sum
payment to the subscriber It is clarified that the component for annuitisation
doesn’t attract any tax whereas the lumsum withdrawal does have tax
deductions as per applicable tax laws.
28. What is annuity? Who is the Annuity
Service Provider? What are the ASPs
appointed by PFRDA?
Annuity in the context of NPS refers to the monthly payment that will be received by
the subscriber from the Annuity Service Provider after his exit from NPS.
Annuity Service Provider is an IRDA registered insurance company empanelled by
PFRDA for providing of Annuity Services to NPS subscribers upon their exit from
the system. ASPs will be responsible for managing the funds (allocated for buying
annuity) and payment of the pension after a subscriber attains the age of 60.
Pension Fund Regulatory and Development Authority (PFRDA) has empanelled the
following seven IRDA approved life insurance companies for providing annuity
services to the subscribers of National Pension System (NPS).
. Life Insurance Corporation of India
. SBI Life Insurance Co. Ltd.
. ICICI Prudential Life Insurance Co. Ltd.
. Bajaj Allianz Life Insurance Co. Ltd.
. Star Union Dai-ichi Life Insurance Co. Ltd.
. Reliance Life Insurance Co. Ltd.
. HDFC Standard life insurance co ltd
29. Is there a default ASP under PFRDA?
The default ASP for NPS is LIC of India.
30. How do I redeem from Tier II
In order to withdraw from Tier II account, the subscriber needs to submit a duly filled
UOS-S12 to the associated POP-SP. On T+3 days, (T being the date of processing)
the funds are transferred from the Trustee Bank to subscriber’s bank account as
registered in the CRA system and the onus of tax payment on the withdrawal lies
with the subscriber since NPS system does not deduct any tax at source.